Refund Policy

Thank you for choosing Customer Servicenter. We strive to provide dependable and professional home appliance repair services. This Refund Policy explains the conditions under which refund requests are accepted and how they are processed for services booked through our platform.

Refund Eligibility

Refunds may be considered if a service is not completed or if the committed service warranty cannot be honored due to reasons attributable to us. All refund requests are reviewed carefully by our customer support team before approval.

How to Request a Refund

To initiate a refund request, customers must contact our support team and submit the following details:

  • Customer name and registered contact number

  • Service booking or order reference number

  • Valid payment receipt or invoice

Refund requests are approved only when the issue falls within the scope of this policy and is verified as genuine.

Refund Processing Time

Once a refund request is approved, the amount will be credited within 72 hours using the original payment method. Please note that processing time may vary depending on the bank or payment service provider.

Non-Refundable Cases

Refunds will not be issued in the following situations:

  • The service has been completed successfully

  • Service cancellation after technician visit or inspection

  • Problems caused by customer misuse, third-party interference, or existing appliance faults

  • Incorrect or incomplete information provided during service booking

Contact Details

For refund-related assistance or service support, please reach us at:

 TOLL FREE NO : 18001213070

Customer support